Returns & Exchanges
At Earthful, we want you to love your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. We strive to make the process as eco-friendly and seamless as possible to ensure your complete satisfaction.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original compostable packaging, ensuring all tags are still attached and the garments are in original condition.
- 3.Print and Attach Label
Download your prepaid carbon-neutral shipping label from the portal, print it out, and securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.